Training and support

Specific technical training and information to meet the needs of our clients and partners.

The training department develops content to provide the theoretical and practical level needed for each profile, technology, and Izenpe product. Classes are taught by specialised legal consultants and experts in trust and identification solutions, and ICT projects.

Technical support for institutions and companies involved in e-signature projects, working closely with their own computer services in order to plan, implement and maintain services already up and running.

End user support services: contact, incidents, doubts, problems, troubleshooting, requests and consultation about certificates and incidents in other services that affect users. This service is offered through different channels (phone, e-mail, Internet, etc.) and on two levels, depending on technical complexity.

 

Awards

  • ETSI TS 101456
  • ETSI TS 102042
  •  ETSI TS 102023
  • Certificado Aenor 27001
  • ETSI MEMBER
  • Recognition of equality Emakunde
  • Bikain, Euskararen Kalitate Ziurtagiria